ALLIANCE FACTOR LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

We may collect the following types of information:

Name

Email address

Mobile phone number

Information you submit through our website forms

Appointment, membership, or service inquiry details

Website usage data such as IP address, browser type, pages visited, device information, and referring website

Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

Respond to inquiries

Provide information about memberships, services, appointments, and offers

Send transactional or service-related communications

Send SMS text messages when you have provided consent

Improve our website, services, and marketing efforts

Maintain security and prevent fraud

3. SMS Communications and Consent

If you opt in to receive SMS messages from ALLIANCE FACTOR LLC, you may receive text messages related to:

Membership information

Appointment reminders

Follow-ups

Promotional offers and marketing messages

Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or contact us at 918-308-9012.

4. No Sharing of Mobile Opt-In Data

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and service providers that help us deliver SMS services.

That “no sharing” language is the big one. Your reviewer literally flags that as critical, and Twilio’s guidance also calls for a non-sharing statement for mobile numbers in the privacy policy.

5. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure campaign performance, and support advertising efforts. These technologies may collect information about your device, browsing activity, and interactions with our website.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights and Choices

You may:

Opt out of SMS communications by replying STOP

Request help by replying HELP

Contact us to update or correct your personal information

Request that we delete your information, subject to legal or operational requirements

To exercise any of these rights, contact us at:
Email: [email protected]
Phone: 918-308-9012

8. Third-Party Services

We may use third-party service providers to help operate our website, marketing, scheduling, analytics, CRM, and messaging systems. These providers may access information only as needed to perform services on our behalf and under appropriate obligations.

9. Children’s Privacy

Our website and SMS program are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

ALLIANCE FACTOR LLC
11693 N Garnett Rd, Collinsville, OK 74021
[email protected]
918-308-9012